個人資料保護辦公室

Gabinete para a Protecção de Dados Pessoais

Office for Personal Data Protection

Updated:2013/12/02
Question:
If a shop has CCTV system installed on its business premises, must it inform the customers of the surveillance? Must it tell customers about the purposes of surveillance?

Answer:
Generally, it would suffice to put up a notice at the entrance, the reception desk, or at an eye-catching spot on the institution's premises saying, “for security reasons/to ensure service quality, the vicinity of this institution is installed with video surveillance systems”. The institution will be well advised to have a copy of personal data collection statement handy for customer review.

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