Complaint

• The personal information provided by the complainant to the Office for Personal Data Protection (GPDP) will be used for purposes relating to the handling of complaint.
• Only when necessary for the handling of complaint, the personal data involved will be transferred to the complainee(s), and the person(s) or institution(s) that are required to be contacted for the complaint. The data as mentioned may be transferred to the police authorities or judiciary authorities if it is necessary for legal proceedings.
• The complainant, according to Article 11 of Law 8/2005, the Personal Data Protection Act (PDPA), has the right to access and right to rectify, and the right to update his personal data that the GPDP retained.
• According to Article 14 the PDPA, anyone suffered damages as caused by unlawful processing of personal data or other violation of laws and regulations governing personal data protection, he can initiate civil proceedings of reparation against the entity responsible for the data processing. The handling of complaint by the GPDP will not affect the prescribed period for the related legal proceedings.